Privacy Policy

Information You Provide to Us

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We may collect personal information that you voluntarily provide to us when you:

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• Contact us through our contact forms - including your name, email address, phone number, company name, and message content

• Subscribe to our newsletter or updates - including your email address and name

• Book a consultation or service - including your name, email, phone number, company information, and project details

• Engage with us on social media - when you interact with our social media accounts

 

Information Automatically Collected

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When you visit our Website, we may automatically collect certain information about your device and usage, including:

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• Technical information - IP address, browser type, operating system, device type

• Usage data - pages visited, time spent on pages, click-through rates, date and time of visits

• Location data - general geographic location based on IP address

• Referral information - the website that referred you to our site

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How Do We Collect Information?

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We collect information through various methods:

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• Direct collection - when you voluntarily provide information through contact forms, email, or phone calls

• Automatic collection - through cookies, web beacons, and similar tracking technologies

• Third-party services - through integrated services like Google Analytics, social media plugins, and booking systems

• Communication channels - when you contact us via email, phone, or social media

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Why Do We Collect Personal Information?

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We collect and use your personal information for the following purposes:

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• Service delivery - to respond to your inquiries, provide consultations, and deliver our project management services

• Communication - to send you information about our services, updates, and respond to your requests

• Website improvement - to analyse website usage and improve user experience

• Marketing - to send you newsletters, promotional materials, and relevant business information (with your consent)

• Legal compliance - to comply with applicable laws and regulations

• Business operations - to maintain records, process payments, and manage our business relationships

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How Do We Store, Use, Share and Disclose Your Information?

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Data Storage and Security

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• We implement appropriate technical and organisational security measures to protect your personal information

• Your information is stored on secure servers and is protected against unauthorised access

• We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy

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Information Sharing

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We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

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• Service providers - with trusted third-party service providers who assist us in operating our Website and conducting our business (e.g., web hosting, email services, analytics)

• Legal requirements - when required by law, court order, or government request

• Business transfers - in connection with any merger, sale of assets, or acquisition of our business

• Consent - when you have given us explicit consent to share your information

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Third-Party Services

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Our Website may use third-party services such as:

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• Google Analytics - for website analytics and performance monitoring

• Social media plugins - for social media integration

• Email marketing services - for newsletter and communication management

• Booking systems - for appointment scheduling

 

These services have their own privacy policies governing their collection and use of information.

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How Do We Communicate With You?

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We may communicate with you through:

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• Email - for service-related communications, newsletters, and marketing messages

• Phone - for consultation scheduling and service delivery

• Website notifications - through our Website interface

• Social media - through our social media channels

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Opt-Out Options

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You can opt out of marketing communications by:

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• Clicking the "unsubscribe" link in our emails 

• Contacting us directly at sallyanne@sheloveschange.com

• Updating your preferences through our Website (if applicable)

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Cookies and Tracking Technologies

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Our Website uses cookies and similar tracking technologies to:

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• Essential cookies - necessary for Website functionality

• Analytics cookies - to understand how visitors use our Website

• Marketing cookies - to deliver relevant advertisements and content

• Preference cookies - to remember your settings and preferences

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You can control cookies through your browser settings. However, disabling certain cookies may affect Website functionality.

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To view which cookies are stored on your device when visiting our Website, please check your browser's cookie settings.

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How Can You Withdraw Your Consent?

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You have the right to:

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• Access - request access to your personal information we hold

• Correction - request correction of inaccurate or incomplete information

• Deletion - request deletion of your personal information (subject to legal requirements)

• Portability - request a copy of your information in a portable format

• Withdraw consent - withdraw your consent for processing your information

• Object - object to certain types of processing of your information

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To exercise these rights, please contact us using the information provided below.

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Privacy Policy Updates

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We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

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• Posting the updated Privacy Policy on our Website

• Updating the "Last Updated" date at the top of this Privacy Policy

• Sending you an email notification (for significant changes)

 

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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Contact Information

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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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She Loves Change

Email: sallyanne@sheloveschange.com

Website: www.sheloveschange.com

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