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She Writes Change
Expert insights on project & programme management, business transformation, and AI. Read practical advice from 15+ years of consulting and delivery experience


Gen AI vs Agentic AI
onfused about the difference between Generative AI and Agentic AI?
As AI continues to move fast and reshape the way we work, it's crucial to understand the difference. 𝐓𝐡𝐞 𝐊𝐞𝐲 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐜𝐞?
✴️ Generative AI is reactive and collaborative. Agentic AI is proactive and independent.
Sally-Anne Baxter
Oct 211 min read


Building Trust with AI
How do you build trust when AI isn't 100% certain? Your board expects certainty, BUT your AI delivers probability. AI adoption is different to SaaS platforms and their 'deterministic systems'. But people are used to systems that are 100% predictable (think ERP, CRM). AI just doesn't work that way. AI operates in probabilities, not guarantees. And that probabilistic nature isn't a bug to be fixed in the next release, it's the core of how these systems function. I've been resea
Sally-Anne Baxter
Oct 152 min read


AI won't replace Project Managers
Whilst AI can handle more of the technical and admin work, the uniquely human aspects of project management become MORE critical to success, not less.
Sally-Anne Baxter
Oct 72 min read


7 Steps to Empower Employees with AI Skills
So you've decided to jump on that AI train......That's great, but how about your people, how are you going to bring them along with you. How will they learn the skills the company is going to need?
Sally-Anne Baxter
Aug 251 min read
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