top of page

She Writes Change
Expert insights on project & programme management, business transformation, and AI. Read practical advice from 15+ years of consulting and delivery experience
Change Management
Posts about managing project change and change management for projects and programmes.


๐๐-๐ซ๐ข๐ฌ๐ค๐ข๐ง๐ ๐ฒ๐จ๐ฎ๐ซ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐จ๐ฎ๐ซ๐ง๐๐ฒ ๐ฆ๐๐ฉ๐ฌ
Customer journey mapping, be it internal of external customers, is more than a fully CX exercise. It's an excellent project planning tool that spots problems before a line of code is even written.
๐๐จ๐ฐ ๐ข๐ญ ๐ฐ๐จ๐ซ๐ค๐ฌ
Map out every touchpoint your customer will have with what you're building. Do this upfront, before you've committed budget. This will let you see and structure processes and features early on, making sure you also spot issues that could blindside you after l
Sally-Anne Baxter
Nov 242 min read
ย
ย
ย


Goodbye PMO and hello Value Management Office?
There's a growing need to track what truly moves the needle for businesses, not just on-time delivery but measurable ROI, customer impact and strategic alignment.
Sally-Anne Baxter
Aug 292 min read
ย
ย
ย


7 ๐๐๐ ๐ ๐ฅ๐๐ ๐ฌ ๐ฒ๐จ๐ฎ๐ซ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ ๐ข๐ฌ ๐ก๐๐๐๐ข๐ง๐ ๐๐จ๐ซ ๐ช๐ฎ๐ข๐๐ญ ๐๐๐ข๐ฅ๐ฎ๐ซ๐.....๐๐ง๐ ๐ก๐จ๐ฐ ๐ญ๐จ ๐๐ข๐ฑ ๐ข๐ญ.
Project failure doesn't happen overnight. But slowly, deadlines slip, teams disengage and momentum evaporates. 7 warning signs to watch out for are:
Sally-Anne Baxter
Aug 191 min read
ย
ย
ย


7 Steps to get Your Project Back on Track
And honestly, most projects fail because of a lack of clarity and alignment, because people can't answer these questions:
Sally-Anne Baxter
Aug 141 min read
ย
ย
ย


8 Steps to use AI Tools for Stakeholder Management
On large projects and programmes, keeping track of everyone's feelings, needs, and requirements can feel like an impossible task. And don't even get me started on comms.....it's a lot to keep up with
Sally-Anne Baxter
Aug 131 min read
ย
ย
ย


Project Management Tips for turning round a failing Project
You can have the best intentions, and talented teams but still have your project stall. After years of helping organisations deliver, from rescuing critical iniatives through to end to end delivery, I've seen the same patterns again and again:
Sally-Anne Baxter
Aug 52 min read
ย
ย
ย


6 Ways to re-energise a Project Team
A project hits roadblocks, deadlines slip, and suddenly you're leading a team that's lost faith in the programme.ย Morale drops, productivity plummets. Here's how to turn things around:
Sally-Anne Baxter
Aug 41 min read
ย
ย
ย
bottom of page